DECIDE is developed by DGG Labs. This page explains how you can request deletion of your DECIDE account and describes what data is removed and what, if anything, is retained.
01How to Delete Your Account
You can permanently delete your account and all associated personal data directly inside the app, at any time, without contacting us:
- 1Open the DECIDE app and sign in with the account you want to delete.
- 2Go to Settings.
- 3Tap Delete account and confirm.
Once confirmed, deletion is immediate and permanent — it cannot be undone. If you are unable to access the app, you can also request deletion by email (see Contact below).
02What Data Is Deleted
Deleting your account permanently removes the following from our systems:
- Your account and profile — your email address, name, profile picture, and account identifier.
- Your decisions and history — every decision you created, including the situation you described, options and factors, your answers, the AI analysis and recommendation, any decision reviews (outcome tracking), and saved next steps.
- Your preferences and usage — your language and theme settings, subscription status, and free-usage counter.
- Your subscription and payment records stored in our database, and any active subscription is cancelled with our payment processor (Stripe).
- Your active sessions — you are signed out on all devices.
03What Data Is Retained
We keep no personal data that identifies you after your account is deleted. In limited cases, some non-identifying or externally held records may persist:
- Payment records held by Stripe. Our payment processor (Stripe) may independently retain transaction records to meet its own legal, tax, and accounting obligations. These are held by Stripe, not in your DECIDE account.
- AI-content reports. If you reported an AI response, that report is stored without any link to your identity and may be retained for safety and abuse-prevention purposes.
- Routine server logs. Standard security and diagnostic logs (e.g., IP address and request metadata) may persist for a short period as part of normal, secure operation and are not used to reconstruct your account.
None of the above can be used to restore your deleted account or your decisions.
04Timing
Deletion of your account, decisions, preferences, subscription records, and sessions happens immediately when you confirm. Any retained records described above are removed in line with the applicable legal retention periods.
05Contact
If you have questions about account deletion or need help deleting your data, contact us:
See also our Privacy Policy for full details on how we handle your data.